Refund & Return Policy

ALL SALES ARE FINAL.

Due to the nature of our products and for sanitary and hygiene purposes, Alize Luxury Extensions does not accept returns, refunds, or exchanges on hair products.

Please carefully review your order, including the texture, length, lace size, color, and quantity, before completing your purchase.

Damaged or Incorrect Items

If you receive an item that is damaged, defective, or different from what you ordered, please contact us immediately after receiving your package.

Customers must provide clear photos and/or videos of the product and packaging so that we can review the issue.

Do not install, wash, cut, color, bleach, unravel, alter, or otherwise modify the hair or lace if you believe you received an incorrect or defective item. Once the product has been altered or used, we may be unable to verify the original condition of the item.

If we confirm that an error occurred with your order, we will work with you to provide an appropriate resolution.

Order Changes & Cancellations

Please review your order carefully before submitting payment. Once an order has entered processing or fulfillment, it cannot be changed or canceled by the customer.

Alize Luxury Extensions reserves the right to cancel and refund an order when necessary, including orders that do not comply with our Single-Item Order Policy.

Final Sale Items

All bundles, closures, frontals, wigs, custom units, and other hair products are FINAL SALE.

By completing your purchase, you acknowledge and agree to this Refund & Return Policy.

Alize Luxury Extensions
Luxury You Can Feel. Confidence You Can Wear.